Legal

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Everything that governs your use of grabmea. Each document is also available on its own page — jump to one below, or read them all here.

Last updated 2 June 2026

Privacy Policy

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1. Introduction

This Privacy Policy is provided by Everything Blue Limited, a company registered in England and Wales under company number 17042220 with registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ (we, our or us) for use of our products and services including our website at www.everythingblue.co.uk and our mobile application for ordering food and other items from local restaurants for delivery or collection (Services).

We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use and share any information relating to you (your personal data).

It also explains your rights in relation to your personal data and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your personal data is regulated by law, including under the UK General Data Protection Regulation (UK GDPR).

We are the controller of personal data obtained via the Services, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.

2. What This Policy Applies To

This privacy policy relates to your use of the Services only.

The Services may link to or rely on other apps, websites, APIs or services owned and operated by us or by certain trusted third parties to enable us to provide you with Services. These other apps, websites, APIs or services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate. For more information see the section ‘Who we share your personal data with’ below.

3. Personal Data We Collect About You

The personal data we collect about you depends on the particular activities carried out through the Services. We will collect and use the following personal data about you:

Category of data	In more detail
Account and identity data (registration is required to place an Order)	Your name, email address, and account log-in details (such as username and password).
Order and delivery data	Your delivery address, contact telephone number, order details and order history, and any delivery notes or preferences you provide.
Payment-related data	Payment is processed by our payment provider (Stripe). We do not store your full card details; we may hold limited transaction data such as the amount, date and a payment reference.
Technical and usage data collected automatically	Your activities on, and use of, the Services, together with device type, device identifiers, device operating system, app version, time zone settings and similar technical information.
Enquiry and communications data	Your name, email address and the contents of any enquiry or correspondence with us.

If you do not provide personal data we ask for where it is required, it may prevent us from providing services and/or the Services to you.

We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.

4. Sensitive Data

Sensitive personal data (also known as special category data) means information related to personal data revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data (where used for identification purposes); data concerning health; data concerning a person’s sex life; and data concerning a person’s sexual orientation.

Please note that we do not knowingly or intentionally collect sensitive personal data or information about criminal convictions from individuals and that you should not submit sensitive data to us.

If, however you do submit sensitive data to us, such as if you make this sensitive data available to other users of the Services (such as by publishing it through any forum feature we may make available from time to time) we will assume that you have purposefully made any such sensitive data manifestly public.

5. How Your Personal Data Is Collected

We collect personal data from you directly when you sign up to the Services, contact us directly or reach out to us via social media, make submissions via the Services when a forum element is available, or indirectly, such as your activity while using the Services.

We collect personal data about you using cookies and similar technologies. Detailed information about the cookies we use is set out in our Cookies Policy.

6. How and Why We Use Your Personal Data

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

(i)

where you have given consent

(ii)

to comply with our legal and regulatory obligations

(iii)

for the performance of a contract with you or to take steps at your request before entering into a contract, or

(iv)

for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).

The table below explains what we use your personal data for and why.

What we use your personal data for	Our reasons
Create and manage your account with us	To perform our contract with you or to take steps at your request before entering into a contract
Routing your Order to the relevant Restaurant and enabling fulfilment and delivery	To perform our contract with you (the Customer Terms and Conditions that apply to the Services).
Processing payments and payouts, and handling refunds, chargebacks and complaints	To perform our contract with you, and to comply with our legal and regulatory obligations; in some cases for our legitimate interests in preventing and detecting fraud.
Providing services and/or the functionalities of the Services to you	Depending on the circumstances: to perform our contract with you or to take steps at your request before entering into a contract (in this case, the contract means the Terms and Conditions of Use which apply to the Services)
To enforce legal rights or defend or undertake legal proceedings	Depending on the circumstances: to comply with our legal and regulatory obligations in other cases, for our legitimate interests or those of a third party, i.e. to protect our business, interests and rights or those of others
Communications with you not related to marketing, including about changes to our terms or policies or changes to the Services or service or other important notices	Depending on the circumstances: to comply with our legal and regulatory obligations in other cases, for our legitimate interests or those of a third party, i.e., to provide the best service to you
Protect the security of systems and data	To comply with our legal and regulatory obligations we may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests or those of a third party, i.e., to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us
Operational reasons, such as improving efficiency, training, and quality control or to provide support to you	For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service to you
Statistical analysis to help us manage our business, e.g., in relation to our performance, customer base, app and functionalities and offerings or other efficiency measures	For our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service to you and improve and develop our app or platform
Updating and enhancing user records	Depending on the circumstances: to perform our contract with you or to take steps at your request before entering into a contract (in this case, the contract means the Terms and Conditions of Use which apply to the Services) to comply with our legal and regulatory obligations where neither of the above apply, for our legitimate interests or those of a third party, eg making sure that we can keep in touch with our customers about their accounts and new products or functionalities related to the Services and our services
To comply with our legal and regulatory obligations	Depending on the circumstances: to perform our contract with you or to take steps at your request before entering into a contract (in this case, the contract means the Terms and Conditions of Use which apply to the Services) to comply with our legal and regulatory obligations where neither of the above apply, for our legitimate interests or those of a third party, e.g. making sure that we can keep in touch with our customers about their accounts and new products or functionalities related to the Services and our services
To share your personal data with members of our group and third parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency. In such cases information will be anonymised where possible and only shared where necessary	Depending on the circumstances: to comply with our legal and regulatory obligations in other cases, for our legitimate interests or those of a third party, i.e., to protect, realise or grow the value in our business and assets

See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.

7. Marketing

We intend to send you email marketing to inform you of our services such as promotions.

We will always ask you for your consent before sending you marketing communications, except where you have explicitly opted-in to receiving email marketing from us in the past or except where you were given the option to opt-out of email marketing when you initially signed up for your account with us and you did not do so.

You will have the right to opt out of receiving marketing communications at any time by:

contacting us at [email protected]
using the ‘unsubscribe’ link included in all marketing emails you may receive from us

We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.

For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.

8. Who We Share Your Personal Data With

We routinely share personal data with service providers we use to help us run our business or provide the Services, including our cloud hosting and infrastructure providers (Amazon Web Services and Microsoft Azure), Cloudflare (hosting and security), Stripe (payment processing and payouts via Stripe Connect), Clerk (user account management) and Resend (email delivery and marketing). We also share limited customer data (name, contact details and delivery address) with the relevant Restaurant solely to fulfil your order.

We only allow service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.

We or the third parties mentioned above may occasionally also need to share your personal data with:

external auditors, e.g. in relation to the audit of our accounts and our company — the recipient of the information will be bound by confidentiality obligations
professional advisors (such as lawyers and other advisors) — the recipient of the information will be bound by confidentiality obligations
law enforcement agencies, courts or tribunals and regulatory bodies to comply with legal and regulatory obligations
other parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency — usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligations

If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).

We will not share your personal data with any other third party.

9. How Long Your Personal Data Will Be Kept

We will keep your personal data for as long as you have an active account with us and for a period of up to 6 years thereafter to comply with any accounting or legal obligations including in the event of the pursuit or defence of legal claims. Once you have closed your account with us, we will move your personal data to a separate database so that only key stakeholders in our business on a ‘need to know basis’ have access to such data.

Following the end of the aforementioned retention period, we will delete or anonymise your personal data.

10. Transferring Your Personal Data Out of the UK

Some of the service providers we use may store and process personal data outside the UK, in the United States. In particular: Clerk (which manages user accounts) processes account data including your name, email address and password; and Resend (which handles our emails and email marketing) processes your email address and consent information. Stripe may also process certain data outside the UK, depending on region. We do not transfer location or payment card data to these providers for storage outside the UK except as necessary to provide the Services.

Furthermore, under UK data protection laws, we can only transfer your personal data to a country outside the UK where: the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR; there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or a specific exception applies under relevant data protection law. Accordingly, if we were to start transferring your personal data from the UK to:

The EEA: we would rely on the adequacy finding granted by the UK to the EU under the Withdrawal Agreement to do so; for any transfers from the EU to the UK, we would rely on the adequacy regulation granted to the UK under the Adequacy Decision.
Any country located outside the UK/EEA: we would rely on appropriate safeguards under the UK GDPR, such as by entering into data processing agreements incorporating the UK International Data Transfer Agreement or the relevant Standard Contractual Clauses with the UK Addendum. We have data processing agreements in place with the providers named above.

In the event we could not or choose not to continue to rely on either of those mechanisms at any time we would not transfer your personal data outside the UK unless we could do so on the basis of an alternative mechanism or exception provided by UK data protection law.

11. Your Rights

You generally have the following rights, which you can usually exercise free of charge. For more information regarding these rights, please visit the ICO website here.

Your right	What it means
Access to a copy of your personal data	The right to be provided with a copy of your personal data.
Correction (also known as rectification)	The right to require us to correct any mistakes in your personal data.
Erasure (also known as the right to be forgotten)	The right to require us to delete your personal data — in certain situations.
Restriction of use	The right to require us to restrict use of your personal data in certain circumstances, e.g. if you contest the accuracy of the data.
Data portability	The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party — in certain situations.
To object to use	The right to object: at any time to your personal data being used for direct marketing (including profiling) in certain other situations to our continued use of your personal data, e.g. where we use your personal data for our legitimate interests.
Not to be subject to decisions without human involvement	The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you. We do not make any such decisions based on data collected by the Services.

For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.

If you would like to exercise any of those rights, please complete a request form — available on our website or email, call or write to us — see below: ‘How to contact us’. When contacting us please:

provide enough information to identify yourself (e.g., your full name and username) and any additional identity information we may reasonably request from you, and
let us know which right(s) you want to exercise and the information to which your request relates

12. Keeping Your Personal Data Secure

We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

13. How to Complain

Please contact us if you have any queries or concerns about our use of your information (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.

You also have the right to lodge a complaint with the Information Commissioner.

The Information Commissioner can be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.

14. Changes to This Privacy Policy

We may change this privacy policy from time to time. When we make significant changes we will take steps to inform you, for example via the Services or by other means, such as email.

15. How to Contact Us

You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.

Our contact details are shown below:

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
[email protected]
[Insert contact telephone number]

Website Terms and Conditions

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Terms and conditions for interacting with our Website and just browsing

Welcome to Everything Blue.

In these terms, we also refer to Everything Blue Limited, a company registered in England and Wales (company number 17042220) whose registered office is at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ as “our”, “we”, or “us”.

And you are you!

What are these terms about?

These terms apply when you use this website, being www.everythingblue.co.uk, and any other websites we operate with the same domain name and a different extension (“Website”).

These terms also apply when you browse or access this Website.

The Website is intended for use by persons aged 18 or over. To place an order or open an account you must be 18 years or older. Please see our Privacy Policy for how we handle personal data.

How do I read these terms?

We separated these terms into two parts so they are easy to read and understand. Those parts are:

Part A: Terms for when you browse and interact with this Website (applies when you browse)
Part B: Liability and warranties, and interpretation provisions (applies to both buying and browsing)

Please let us know if you have any questions about these terms, and don’t continue using this Website unless you have read and agree to these terms.

I’ve returned to your Website, do I need to read these terms again?

Yes. We may change any part of these terms at any time by updating this page of the Website, so you may find that different terms apply next time you use this Website. You can check the date at the top of this page to see when we last updated these terms.

Part AFor when you browse this Website…

1. Access and Use of the Website

You must only use the Website in accordance with these terms and any applicable laws and must ensure that, where applicable, your employees, sub-contractors and any other agents who use or access the Website comply with these terms and any applicable laws.

2. Your Obligations

You must not:

(a)

copy, mirror, reproduce, translate, adapt, vary, modify, sell, decipher or decompile any part or aspect of the Website without the express consent of Everything Blue;

(b)

use the Website for any purpose other than the purposes of browsing and communicating with us in respect of our services;

(c)

use, or attempt to use, the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity;

(d)

use, or attempt to use, the Website in a manner that may interfere with, disrupt or create undue burden on the Website or the servers or networks that host the Website;

(e)

use the Website with the assistance of any automated scripting tool or software;

(f)

act in a way that may diminish or adversely impact the reputation of Everything Blue, including by linking to the Website on any other website; and

(g)

attempt to breach the security of the Website, or otherwise interfere with the normal functions of the Website, including by:

(i)

gaining unauthorised access to Website accounts or data;

(ii)

scanning, probing or testing the Website for security vulnerabilities;

(iii)

overloading, flooding, mailbombing, crashing or submitting a virus to the Website; or

(iv)

instigate or participate in a denial-of-service attack against the Website.

3. Information on the Website

(a)

While we make every effort to ensure that the information on the Website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:

(i)

the Website will be free from errors or defects (or both, as the case may be);

(ii)

the Website will be accessible at all times;

(iii)

messages sent through the Website will be delivered promptly or delivered at all;

(iv)

information you receive or supply through the Website will be secure or confidential; and

(v)

any information provided through the Website is accurate or true.

(b)

We reserve the right to change any information or functionality on the Website by updating the Website at any time without notice, including product descriptions, prices and other Website Content.

4. Intellectual Property

(a)

Everything Blue retains ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (“Website Content”) and reserves all rights in any Intellectual Property Rights (meaning all current and future rights, whether registered or unregistered, in copyright, designs, trade marks, trade names, domain names, patents, inventions, know-how, trade secrets, confidential information and any other rights of a similar nature anywhere in the world) (“Intellectual Property Rights”) owned or licensed by it not expressly granted to you.

(b)

You may make a temporary electronic copy of all or part of the Website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website or any Website Content without prior written consent from Everything Blue or as permitted by law.

5. Third-Party Terms and Conditions

(a)

You acknowledge and agree that third-party terms and conditions (“Third-Party Terms”) may apply.

(b)

You agree to any Third-Party Terms applicable to any third-party goods and services, and Everything Blue will not be liable for any loss or damage suffered by you in connection with such Third-Party Terms.

6. Links to Other Websites

(a)

The Website may contain links to other websites that are not our responsibility. We have no control over the content of any linked websites and are not responsible for that content.

(b)

Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.

7. Security

Everything Blue does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.

8. Reporting Misuse

If you become aware of misuse of the Website by any person, any errors in the material on the Website or any difficulty in accessing or using the Website, please contact us immediately using the contact details or form provided on our Website.

Part BLiability and other legal terms…

9. Liability

(a)

To the maximum extent permitted by applicable law, Everything Blue excludes all liability for any claims arising out of your use of this Website. To the extent that exclusion is not permitted in law, Everything Blue limits all liability to any person for loss or damage of any kind, however arising, whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to this Website or these terms, to the sum of:

(i)

the total fees (if any) paid to Everything Blue by you in connection with this Website in the 12 months preceding the first event giving rise to the relevant liability; and

(ii)

£100 (one hundred pounds sterling).

(b)

All express or implied representations and warranties are excluded to the maximum extent permitted by applicable law. We specifically make no representations or warranties of any kind, express or implied, about the completeness, fitness for any specific purpose, accuracy, reliability, suitability, or availability of the Website or its content.

(c)

(Indemnity)You indemnify Everything Blue and its agents in respect of all liability (including reasonable legal fees) for loss, damage or injury which is or may be suffered by any person arising from your or your representatives’:

(i)

breach of any of these terms;

(ii)

use of the Website; or

(iii)

use of any services provided by Everything Blue.

(d)

(Consequential loss) To the maximum extent permitted by law, under no circumstances will Everything Blue be liable for any incidental, special or consequential loss or damage, or damage for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with this Website or these terms, except to the extent this liability cannot be excluded under law.

(e)

Nothing in these terms will exclude or limit a party’s liability for fraud or intentional unlawful conduct, or for death or personal injury resulting from negligence, or for any liability that cannot lawfully be excluded, including a consumer’s non-excludable rights under the Consumer Rights Act 2015.

(f)

You use the Website at your own risk. Your use of the Website to browse is governed by these terms; orders placed through the Website and our app are governed by our Customer Platform Terms and Conditions, and your use as a restaurant partner is governed by our Restaurant Platform Terms and Conditions and Restaurant Services Agreement.

(g)

To the extent that the provisions of any applicable law shall impose restrictions on the extent to which liability can be excluded under these terms, including, for the avoidance of doubt, the provisions of sections 3, 6 and 11 of the Unfair Contract Terms Act 1977 in the UK (and its equivalent in any other jurisdiction) relating to the requirement of reasonableness, the exclusions set out in this clause will be limited in accordance with such restrictions. However, any exclusions of liability that are not affected by such restrictions will remain in full force and effect.

10. Dispute Resolution

(a)

A party claiming that a dispute has arisen under or in connection with these terms must not commence court proceedings arising from or relating to the dispute, other than a claim for urgent interlocutory injunction unless that party has complied with the requirements of this clause.

(b)

A party that requires resolution of a dispute which arises under or in connection with this agreement must give the other party or parties to the dispute written notice containing reasonable details of the dispute and requiring its resolution under this clause.

(c)

Once the dispute notice has been given, each party to the dispute must use its best efforts to resolve it in good faith. If the dispute is not resolved within a period of 14 days (or such other period as agreed by the parties in writing) after the date of the notice, any party to the dispute may take legal proceedings to resolve the dispute.

11. Third Party Rights

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

12. Force Majeure

If we become unable, wholly or in part, to carry out an obligation under this agreement (other than an obligation to pay money) due to an event beyond our reasonable control, the relevant obligation will be suspended to the extent that it is affected by the event.

13. General

13.1 Governing Law and Jurisdiction

This agreement and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this agreement or its subject matter or formation. The Website is international in audience and may be accessed from any jurisdiction; these terms apply wherever you are located. This clause does not deprive a consumer resident in the UK or the EU/EEA of the protection of any mandatory consumer-protection rule of their country of residence.

13.2 Waiver

No party to these terms may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

13.3 Severance

Any term of these terms which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of these terms are not limited or otherwise affected.

13.4 Joint and Several Liability

An obligation or liability assumed by or a right conferred on two or more persons binds or benefits them jointly and severally.

13.5 Assignment

A party cannot assign, novate or otherwise transfer any of its rights or obligations under these terms without the prior written consent of the other party.

13.6 Costs

Except as otherwise provided in these terms, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing these terms.

13.7 Entire Agreement

This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of these terms.

13.8 Interpretation

(a)

(singular and plural) words in the singular includes the plural (and vice versa);

(b)

(currency)a reference to £, or “pound”, is to pound sterling (GBP), unless otherwise agreed in writing;

(c)

(gender) words indicating a gender includes the corresponding words of any other gender;

(d)

(defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;

(e)

(person)a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;

(f)

(party)a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;

(g)

(these terms) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of these terms, and a reference to these terms includes all schedules, exhibits, attachments and annexures to it;

(h)

(document) a reference to a document (including these terms) is to that document as varied, novated, ratified or replaced from time to time;

(i)

(headings) headings and words in bold type are for convenience only and do not affect interpretation;

(j)

(includes)the word “includes” and similar words in any form is not a word of limitation;

(k)

(adverse interpretation) no provision of these terms will be interpreted adversely to a party because that party was responsible for the preparation of these terms or that provision.

13.9 Notices

(a)

A notice or other communication to a party under this agreement must be:

(i)

in writing and in English; and

(ii)

delivered via email to the other party, to the email address specified in this agreement, or if no email address is specified in this agreement, then the email address most regularly used by the parties to correspond regarding the subject matter of this agreement as at the date of this agreement (“Email Address”). The parties may update their Email Address by notice to the other party.

(b)

Unless the party sending the notice knows or reasonably ought to suspect that an email was not delivered to the other party’s Email Address, notice will be taken to be given:

(i)

24 hours after the email was sent, unless that falls on a Saturday, Sunday or a public holiday in the state or territory whose laws govern this agreement, in which case the notice will be taken to be given on the next occurring business day in that state or territory; or

(ii)

when replied to by the other party,

whichever is earlier.

Cookie Policy

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Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our Services. This policy should be read together with our Privacy Policy which sets out who we are, how to contact us, what data is collected, how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

1. Cookies

A cookie is a small text file which is placed onto your device (e.g. your smartphone or other electronic device) when you use our Services. When we use cookies on our Services, you will always be informed by a pop-up within the Services.

Cookies help us to recognise you and your device and allow us to store some information about your preferences or past actions (for more information, please see our Privacy Policy).

For example, we may monitor how many times you use our Services, which parts of the Services you go to. This information helps us to understand use of the Services by our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.

For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

2. Consent to use cookies and changing settings

We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to allow you to remain logged-in to the Services as you navigate within the Services and use the Services functionalities).

You can withdraw any consent to the use of cookies or manage any other cookie preferences by using the tool made available to you within the Services itself — on grabmea, select “Cookie settings” in the footer of any page. You can then adjust sliders or untick boxes as appropriate to reflect your choice. It may be necessary to refresh or restart the Services for the updated settings to take effect.

3. Our use of cookies

The table below provides more information about the cookies we use and why:

The cookies we use	Name	Purpose	Essential / consent
Analytics (Google Analytics / Google Tag Manager)	_ga, _gid, _gat and related Google cookies	Web analytics provided by Google which use cookies to show how visitors use our Services and help us improve them. See Google’s guidance at policies.google.com/technologies/cookies.	No – we will request your consent before placing these cookies.
Hosting and security (Cloudflare)	__cf_bm, cf_clearance and related Cloudflare cookies	Set by Cloudflare, which hosts and secures our Services, to manage traffic, security and performance.	Yes – essential (we will not request your consent before placing these cookies).
Payments (Stripe)	__stripe_mid, __stripe_sid and related Stripe cookies	Set by Stripe, our payment processor, to process payments securely and help detect and prevent fraud.	Yes – essential (we will not request your consent before placing these cookies).
Account management (Clerk)	Clerk session and authentication cookies	Set by Clerk, which manages user accounts and log-in, to keep you signed in and secure your account.	Yes – essential (we will not request your consent before placing these cookies).

4. How to turn off all cookies and consequences of doing so

If you do not want to accept any cookies, you may be able to change your device settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services and of other Services you use on your device. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

5. Changes to this policy

This policy was published on 2 June 2026 and last updated on 2 June 2026. We may change this cookies policy from time to time; when we do we will inform you via the Services or by sending an email to the email address you provided when you signed up to the Services.

Customer Platform Terms and Conditions

Open full page

Welcome to Everything Blue! Everything Blue operates a regional online food-ordering and delivery marketplace, available via our website and mobile app, that connects you with local restaurants.

This agreement governs your use of Everything Blue website, accessible at www.everythingblue.co.uk and via our mobile app (Website) and any goods or services made available through the Website. By using the Website, you agree to be bound by this agreement which forms a binding contractual agreement between you, the Customer, and us, Everything Blue Limited, a company registered in England and Wales with Company Number 17042220 and registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ (Everything Blue, we or us).

In this agreement, when we refer to:

(a)

“the Customer”, we are referring to you, the individual ordering Products via our Website, or if you are acting in the capacity as a duly authorised representative of a company, then that company;

(b)

“Products”, we are referring to the food and other menu items offered by Restaurants and made available for order through the Website (whether for delivery or collection);

(c)

“Restaurants”, we are referring to sellers of the Products on the Website, being separate legal entities from Everything Blue (unless otherwise indicated); and

(d)

“Users”, we are referring to all users of the Website, including without limitation you (as a customer), other customers, and Restaurants.

Your key information

The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 give consumers a 14-day right to change their mind for many online purchases. That right does NOT apply to your Orders through this Website, because the Products supplied are prepared meals and other perishable food and drink intended for immediate consumption, or are made or personalised to your Order. In particular, the cooling-off right does not apply to:

Products that are made or personalised to your Order – for example, meals prepared to your dietary, ingredient or preparation specifications (regulation 28(1)(c)); or
prepared meals, food, drink and other perishable Products (regulation 28(1)(d)). This does not affect your statutory rights under the Consumer Rights Act 2015 if there is a problem with your Order.

The Consumer Rights Act 2015 (applicable in the United Kingdom) requires that all Products available on the Website are as described, fit for purpose and of satisfactory quality and so nothing in these terms affects statutory rights.

Because your Products are prepared meals and other perishable Products intended for immediate consumption, the statutory remedies that apply are those relevant to short-life consumable Products. In particular:

if your Order does not meet the statutory standards on delivery or collection (for example, an item is missing, the food is spoiled, the wrong item is supplied, or the Products do not match the description, ingredients or allergen information), you may be entitled to a refund, a replacement or a re-delivery;
you should report any such problem to us as soon as reasonably possible after it becomes apparent, and in any event within the timeframes set out in clause 9.6; and
nothing in these terms removes or limits your other statutory rights under the Consumer Rights Act 2015 or any other applicable consumer protection law.

This is a summary of some of your key rights in the United Kingdom. For detailed information from Citizens Advice please visit www.citizensadvice.org.uk or call 0808 223 1133.

The information above summarises some of your key rights. It is not intended to replace the contract below, which you should read carefully.

If you have any questions about this contract or any orders you have placed, please contact us by sending an email to: [email protected]

1. Accounts

(a)

In order to use some functionalities of the Website, you may be required to sign-up, register and receive an account through the Website (an Account).

(b)

As part of the Account registration process and as part of your continued use of the Website, you are required to provide personal information and details, such as your email address, first and last name, preferred username, a secure password, billing, postal and physical addresses, mobile phone number, payment information, and other information as determined by Everything Blue from time to time.

(c)

You warrant that any information you give to Everything Blue in the course of completing the Account registration process will always be accurate, honest, correct and up-to-date.

(d)

Once you complete the Account registration process, Everything Blue may, in its absolute discretion, choose to accept you as a registered user within the Website and provide you with an Account.

(e)

Everything Blue reserves the right to contact you about any concerning behaviour by you, or to seek a resolution with you.

(f)

Everything Blue may, in its absolute discretion, suspend or cancel your Account for any reason, including for any failure to comply with this agreement.

(g)

You may be able to place an Order as a guest without creating an Account. If you check out as a guest, you must still provide accurate contact and delivery information, and the terms of this agreement (other than those that relate specifically to Accounts) apply to your Order in the same way. Some features of the Website may only be available to registered Account holders.

2. Order and Fees

You acknowledge and agree that:

(a)

if you place an order to purchase Products on the Website (Order), that will constitute your entry into a contract with each Restaurant of the Products in your Order.

(b)

If your Order is for multiple Products, whether or not the Products are from different Restaurants, each item of Products in your Order will constitute a separate Order and may be:

(i)

Cancelled by the respective Restaurant if that Restaurant is unable to fulfil the Order for the relevant Products;

(ii)

Shipped from different locations and at different times.

(c)

for each item of Products in your Order, you must pay the price listed for the Products on the Website plus any applicable delivery fee (which you will be notified of at checkout) (Price).

(d)

The Price will be debited from your account and Everything Blue will keep a Service Fee which will be a percentage of the Price.

3. Information We Give You

(a)

By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that a seller must give you certain key information before a legally binding contract between you and the seller is made. This information is set out at the start of these terms. If you cannot access this information for any reason, you are welcome to contact us using the functionality on the website, or at the contact email address above, and we will provide you with a copy of this information.

(b)

The key information we give you by law forms part of this contract (as though it is set out in full here).

(c)

If we have to change any key information once a legally binding contract between you and us or a Restaurant is made, we can only do this if you agree to it.

4. Payment

(a)

(Payment obligations) Unless otherwise agreed in writing you must pay the Price for all Products including any applicable delivery costs specified in an Order prior to the Restaurant providing those Products.

(b)

(Third Party Payment Platform) Everything Blue processes payments through a Third Party Payment Platform as set out in clause 11(i). In addition to this agreement, your purchase of any Products via the Website will be subject to the terms and the privacy policy of the Third Party Payment Platform that you choose to pay with via the Website.

(c)

(Release) You agree to release Everything Blue and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from any act or omission of the Third Party Payment Platform, including any issue with security or performance of the Third Party Payment Platform or any error or mistake in processing your payment.

5. Restaurants

(a)

Our Website allows Customers to shop Products from approved local Restaurants. We rely on the information supplied by the Restaurants to:

(i)

Determine whether they meet our eligibility and food hygiene requirements; and

(ii)

When making any statements as to the Restaurants’ food hygiene rating and menu information on our Website.

(b)

Whilst we use our best endeavours to verify the accuracy of the Restaurants’ information, including any information and supporting certificates, documents about the Restaurants and their Products, on our Website, we act solely as a marketplace platform for Restaurants to sell their Products and do not have control over the Restaurants’ information practices, or the information they supply or provide on the Website.

6. Products

(a)

The Consumer Rights Act 2015 gives you certain legal rights (also known as ‘statutory rights’). The Products supplied to you must be as described, fit for purpose and of satisfactory quality.

(b)

The Restaurants are required to endeavour to ensure that the Products provided will be substantially the same as the Products displayed on the Website, or as otherwise agreed with you in writing prior to you placing your Order. Please note that due to screen display, colour and brightness, and image quality, Products may not exactly match the image on the Website. We try to make sure that:

(i)

portion sizes, weights and images on the Website are indicative only and the Product you receive may vary slightly in appearance, size or presentation from the image shown;

(ii)

the colours of our Products are displayed accurately on the Website, however the actual colours that you see on your device may vary depending on the device that you use; and

(iii)

the descriptions, ingredients and allergen information are provided by the Restaurant, may change from time to time, and are not within our control.

(c)

We rely on the Product information (including descriptions, ingredients, allergen and dietary information) supplied by the Restaurant. We therefore make no warranties as to the accuracy of this information. You may be entitled to a refund if a Product is not as described on our website, in accordance with clause 9.5.

(d)

Risk in the Products will pass to you on delivery in accordance with clause 13. Delivery must not be refused by you.

(e)

Restaurants are under a legal duty to supply you with Products that are in conformity with this contract (subject to your Order being accepted and confirmed).

(f)

The packaging of the Products may be different from that shown on the Website.

7. Food, Allergens, Age-Restricted Products and Customer Service

7.1

Each Restaurant, and not Everything Blue, is solely responsible for the preparation, packaging, content, quality, labelling and safety of the Products it offers, and for the accuracy of all allergen, ingredient, dietary and nutritional information provided in respect of those Products. Everything Blue does not prepare, handle or inspect any Products.

7.2

If you have a food allergy, intolerance or other dietary requirement, you must check the relevant allergen and ingredient information and, where necessary, contact the Restaurant directly before placing your Order. Everything Blue is not liable for any allergic reaction, illness, injury or other loss arising from the preparation, handling or content of any Product, or from any error or omission in allergen or ingredient information supplied by a Restaurant.

7.3

Certain Products are age-restricted and regulated (for example, alcohol). Such Products may only be sold to, and purchased by, persons of the legal age required for that Product, and you must be of legal age to order them. The Restaurant supplying the Product, and its delivery personnel, are solely responsible for verifying the age and identity of the recipient and for checking valid photo identification on delivery or collection, and may refuse to hand over an age-restricted Product where age or identity cannot be satisfactorily verified. Everything Blue is an intermediary marketplace only; it does not sell, supply, age-verify or deliver any Product, and is not liable for any Restaurant’s or its delivery personnel’s sale or supply of, failure to verify age or identity in respect of, or failure correctly to disclose, any age-restricted or regulated Product.

7.4

Restaurants are responsible for fulfilling and delivering (or making available for collection) the Products in your Order, and for providing customer service in relation to your Order, including in respect of the Products, their preparation and their delivery. Any query, complaint or request relating to your Order should be directed to the relevant Restaurant in the first instance.

7.5

All payments for Orders are processed by Everything Blue. Accordingly, any refund must be requested through, and will be processed by, Everything Blue and not directly by the Restaurant. Refunds are dealt with in accordance with our refund policy, which is available on request and which forms part of these terms.

8. Delivery and Collection

(a)

Delivery costs will be added to the cart upon checkout. The Price displayed at checkout is inclusive of delivery to the address chosen by you.

(b)

During the online checkout process, you will be given available delivery options to choose from.

(c)

The estimated date and time window for delivery of Products is set out on the Website, and in your Order.

(d)

If something happens which is outside of our control (or the control of a Restaurant) and affects the estimated date of delivery, we will provide you with a revised estimated date for delivery.

(e)

Delivery will take place to the address provided by you when you placed your Order with us.

(f)

If a Restaurant is unable to deliver your Order (or make it available for collection) within a reasonable period of the estimated delivery or collection time, we will:

(i)

let you know;

(ii)

cancel your Order; and

(iii)

give you a refund.

(g)

If nobody is available to take delivery when it is delivered to your delivery address, please contact us using the contact details on the Website.

(h)

You are responsible for any Products once it has been delivered to the address specified by you when you placed your Order. In other words, the risk in the Products passes to you when you take, or a third party notified by you takes, possession of the Products.

(i)

Third party courier terms apply to the delivery of the Products to you. Any problems with delivery should be directed to us to troubleshoot the issue. We will endeavour to assist you to ensure your delivery arrives. Subject to the other provisions of this clause 8 all delivery times provided to you are estimates only and are subject to delays and reasons beyond our control. We do not warrant or make any representation that your order will be delivered within the times indicated. We will not be liable for any loss or damage suffered as a result of or in connection with late deliveries.

9. Cancellations & Returns

9.1 Cancellation by the Restaurant

(a)

Everything Blue will have no liability or obligation to you if a Restaurant cancels an Order at any time after you have placed your Order.

(b)

If a Restaurant cancels an Order in respect of their Products, then you will be refunded the Price paid in respect of the Products (including any relevant delivery costs).

9.2 Cancellations by You

You may cancel your Order at any time before the relevant Restaurant accepts your Order or begins preparing it (whichever is earlier). To request a cancellation, contact us through the Website or app as soon as possible; we will let you know whether the Restaurant has already accepted or started preparing your Order. Once the Restaurant has accepted your Order or begun preparation, your Order is binding and cannot be cancelled or changed by you, except as set out in the rest of this clause 9. Our refunds and exchanges process may apply.

9.3 Change of Mind

(a)

Because Products supplied through the Website are prepared meals and other perishable food and drink intended for immediate consumption, the statutory 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 does not apply to your Order (see regulation 28). You may, however, request to cancel your Order for change of mind in accordance with clause 9.4. If the Restaurant has not yet accepted or started preparing your Order, we will cancel it and refund the Price in full. If the Restaurant has already accepted your Order or begun preparing it, no refund will be due for change of mind, although we may, in our sole discretion or in accordance with our refund policy, agree to a partial or full refund on a goodwill basis.

(b)

This clause 9.3 does not affect your statutory rights, including those set out in clause 9.7, or your right to a refund where there is a problem with your Order under clause 9.5.

9.4 Orders That Cannot Be Cancelled for Change of Mind

(a)

Once a Restaurant has accepted your Order or begun preparing it, change-of-mind cancellation does not apply to any Product that has been made or personalised to your Order (for example, made to your dietary, ingredient or preparation specifications).

(b)

Change-of-mind cancellation also does not apply to prepared meals, food, drink or other perishable Products supplied through the Website, once your Order has been accepted by the Restaurant.

(c)

For these Products, neither Everything Blue nor the relevant Restaurant is obliged to offer a refund under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (see regulations 28(1)(c) and 28(1)(d)).

(d)

This does not affect your statutory rights, including in relation to a problem with your Order, as set out in clause 9.5.

9.5 Problems With Your Order

(a)

Under the Consumer Rights Act 2015, Products supplied to you must be of satisfactory quality, fit for purpose and as described. In addition to your statutory rights, you may be entitled to a refund (in whole or in part), a replacement or a re-delivery where: (i) an item is missing from the Order you receive; (ii) you receive an item that is materially different from what you ordered; (iii) the Products are not of satisfactory quality on delivery or collection (for example, they are spoiled, cold on arrival in circumstances where this materially affects the Product, or visibly damaged such that they are not fit to be consumed); (iv) the Products do not match the description, ingredients or allergen information made available to you at the time of Order; or (v) the Order is not delivered, or is delivered materially outside the estimated delivery window, and the delay is not caused by you. Nothing in this clause 9.5 requires Everything Blue or any Restaurant to provide a refund, replacement or re-delivery where the problem is caused by you (including failure to be available to take delivery at the address and time confirmed in your Order, or providing an incorrect delivery address).

(b)

Where a refund is due to you under this clause 9.5, we will reimburse the relevant portion of the Price together with any delivery charge attributable to the affected Products (except for any supplementary cost arising if you chose a delivery option other than the least expensive standard option offered to you).

9.6 How to Report a Problem

(a)

To claim a refund, replacement or re-delivery under clause 9.5, you must contact us through the Website or app as soon as reasonably possible after the issue becomes apparent and in any event:

(i)

within 24 hours of delivery (or scheduled collection time) for issues relating to the condition, quality, temperature or content of the Products (for example, missing items, wrong items, spoiled or cold food, or incorrect allergen or ingredient information); and

(ii)

within 48 hours for any other issue arising under clause 9.5.

When you contact us, please provide your Order number, a description of the problem, and (where relevant) clear photographs of the Products and their packaging as received.

(b)

Any refund owed to you will be paid to the same payment method you used for the Order, unless we have expressly agreed otherwise.

(c)

Any refund will be paid without undue delay, and in any event within 5 business days of the day on which we confirm to you that a refund is payable.

(d)

We may withhold or decline a refund where, acting reasonably, we consider that the claim is not made out under clause 9.5, that the issue was caused by you, or that the report was not made within the timeframes set out in this clause 9.6. Refunds are otherwise dealt with in accordance with our refund policy, which forms part of these terms.

9.7 Consumer Rights

(a)

Your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’) are set out at the top of this agreement. They are a summary of some of your key rights. For more detailed information on your rights and what you should expect from us, please:

(i)

(ii)

visit the Citizens Advice website www.citizensadvice.org.uk or call 0808 223 1133.

(b)

Nothing in these terms affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights under law.

(c)

If there is a problem with your Order, please contact us via the Website in accordance with clause 9.6.

10. Eligibility

(a)

This Website is not intended for unsupervised use by any person under the age of 18 years old or any person who has previously been suspended or prohibited from using the Website. By using the Website, you represent and warrant that you:

(i)

have not been suspended or prohibited from using the Website; and

(ii)

are either:

(A)

over the age of 18 years and accessing the Website for personal use; or

(B)

accessing the Website on behalf of someone under the age of 18 years old and consent to that person’s use of the Website.

(b)

Please do not access the Website if you are under the age of 18 years old and do not have your parent or guardian’s consent, or if you have previously been suspended or prohibited from using the Website.

(c)

If you use the Website on behalf of a company or organisation you warrant that you have the necessary authority from that company or organisation to do so. If you are signing up not as an individual but on behalf of your company, your employer, an organisation, government or other legal entity (Represented Entity), then “you” and “Customer” means the Represented Entity and you are binding the Represented Entity to this agreement. If you are accepting this agreement and using our Website on behalf of a Represented Entity, you represent and warrant that you are authorised to do so.

11. Your Obligations

As a Customer, you agree:

(a)

not to intimidate, harass, impersonate, stalk, threaten, bully or endanger any other User or distribute unsolicited commercial content, junk mail, spam, bulk content or harassment;

(b)

to not share your Account with any other person and that any use of your Account by any other person is strictly prohibited. You must immediately notify Everything Blue of any unauthorised use of your Account, password or email, or any other breach or potential breach of the Website’s security;

(c)

to not use the Website for any purpose other than for the purpose of making arrangements to receive Products, including:

(i)

you must not use the Website in a manner that is illegal or fraudulent or facilitates illegal or fraudulent activity (including requesting or accepting a job or a sale which includes illegal goods, activities or purposes); and

(ii)

you must not use the Website in connection with any commercial or money making or other promotional or marketing endeavours except those that are endorsed herein, or as approved in writing by Everything Blue;

(d)

not to act in any way that may harm the reputation of Everything Blue or associated or interested parties or do anything at all contrary to the interests of Everything Blue or the Website;

(e)

you must not make any automated use of the Website and you must not copy, reproduce, translate, adapt, vary or modify the Website without the express written consent of Everything Blue;

(f)

that Everything Blue may change any features of the Website or Products offered through the Website at any time without notice to you;

(g)

that information given to you through the Website, by Everything Blue or another User including a Restaurant, is general in nature and we take no responsibility for anything caused by any actions you take in reliance on that information;

(h)

that Everything Blue may cancel your account at any time, including if it considers, in its absolute discretion, that you are in breach or are likely to breach this clause 11; and

(i)

that you will be required to use a Third Party Payment Platform in making or receiving any payments via the Website (Third Party Payment Platform), you warrant that you have read, understood and agree to be bound by the relevant Third Party Payment Platform’s terms of use, being:

(i)

at present Stripe, and Stripe’s terms are available at https://stripe.com/gb/legal; and

(ii)

the terms of use of other third party payment portals or other payment methods from time to time, that will be available on other payment portal websites.

12. Posted Materials

12.1 Warranties

By providing or posting any information, materials or other content on the Website (Posted Material), you represent and warrant that:

(a)

you are authorised to provide the Posted Material (including by being authorised to provide any goods and services that you represent you provide);

(b)

the Posted Material is accurate and true at the time it is provided;

(c)

any Posted Material which is in the form of a review or feedback is honest, accurate and presents a fair view of the relevant person and/or your experience;

(d)

the Posted Material is free from any harmful, discriminatory, defamatory or maliciously false implications and does not contain any offensive or explicit material;

(e)

the Posted Material does not infringe any Intellectual Property Rights, including copyright, trademarks, business names, patents, confidential information or any other similar proprietary rights, whether registered or unregistered, anywhere in the world;

(f)

the Posted Material does not contain any viruses or other harmful code, or otherwise compromise the security or integrity of the Website or any network or system; and

(g)

the Posted Material does not breach or infringe any applicable laws.

12.2 Licence

(a)

You grant to Everything Blue a perpetual, irrevocable, transferable, worldwide and royalty-free licence (including the right to sublicense) to use, copy, modify, reproduce and adapt any Intellectual Property Rights in any Posted Material in order for Everything Blue to use, such Posted Material.

(b)

If it is determined that you retain moral rights (including rights of attribution or integrity) in any Posted Material, you forever release Everything Blue from any and all claims that you could assert against Everything Blue by virtue of any such moral rights.

(c)

You indemnify Everything Blue against all damages, losses, costs and expenses incurred by Everything Blue arising out of any third party claim that your Posted Material infringes any third party’s Intellectual Property Rights.

12.3 Removal

(a)

Everything Blue acts as a passive conduit for the online distribution of Posted Material and has no obligation to screen Posted Material in advance of it being posted. However, Everything Blue may, in its absolute discretion, review and remove any Posted Material (including links to you, your profile or listings you have posted on the Website) at any time without giving any explanation or justification for removing the Posted Material.

(b)

You agree that you are responsible for keeping and maintaining records of Posted Material.

13. Service Limitations

The Website is made available to you strictly on an ‘as is’ basis. Without limitation, you acknowledge and agree that Everything Blue cannot and does not represent, warrant or guarantee that:

(a)

the Website will be free from errors or defects;

(b)

the Website will be accessible at all times;

(c)

messages sent through the Website will be delivered promptly, or delivered at all;

(d)

information you receive or supply through the Website will be secure or confidential; or

(e)

any information provided through the Website is accurate or true.

14. Intellectual Property

(a)

Everything Blue retains ownership of all materials developed or provided (or both, as the case may be) in connection with the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserves all rights in any Intellectual Property Rights owned or licensed by it not expressly granted to you.

(b)

You may make a temporary electronic copy of all or part of the Website Content for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify or publish the Website Content without prior written consent from Everything Blue or as permitted by law.

(c)

In this clause 14, “Intellectual Property Rights” means all copyright, trade mark, design, patent, semiconductor and circuit layout rights, trade, business, company and domain names, confidential and other proprietary rights, and any other rights to registration of such rights whether created before or after the date of this agreement worldwide.

15. Third Party Content

The Website may contain text, images, data and other content provided by a third party and displayed on the Website (Third Party Content). Everything Blue accepts no responsibility for Third Party Content and makes no representation, warranty or guarantee about the quality, suitability, accuracy, reliability, currency or completeness of Third Party Content.

16. Third Party Terms

(a)

Any service that requires Everything Blue to acquire goods and services supplied by a third party on behalf of the Customer (including a third party payment service, like the Third Party Payment Platform may be subject to the terms and conditions of that third party (Third Party Terms), including ‘no refund’ policies.

(b)

Restaurants will have their own terms in respect of the Products they sell on our Website (Restaurant Terms), which will apply in addition to the terms of this agreement (to the extent they are not inconsistent with this agreement) and you should read the Restaurant Terms before you place an Order for Products from that Restaurant.

(c)

Users agree to familiarise themselves with any Third Party Terms applicable to any such goods and services and, by instructing Everything Blue to acquire the goods or services on the User’s behalf, the User will be taken to have agreed to such Third Party Terms.

17. Security

Everything Blue does not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with your use of the Website. You should take your own precautions to ensure that the process you employ to access the Website does not expose you to the risk of viruses, malicious computer code or other forms of interference.

18. Disclaimer & Liability

(a)

(Introduction service) Everything Blue is a medium that facilitates the introduction of Customers and Restaurants for the purposes of buying and selling Products. Everything Blue simply collects a service fee in consideration for providing this introduction service and does not have any obligations or liabilities to, and is not a party to any contract between, Customers and Restaurants in relation to such Products or otherwise resulting from the introduction other than where Everything Blue is a Restaurant of the Products.

(b)

(Limitation of liability) To the maximum extent permitted by applicable law, Everything Blue excludes completely all liability to any person for loss or damage of any kind, however arising whether in contract, tort (including negligence), statute, equity, indemnity or otherwise, arising from or relating in any way to the Website or its use or any services provided by any Restaurant. This includes the transmission of any computer virus.

(c)

(Indemnity)You agree to indemnify Everything Blue and its employees and agents in respect of all liability for loss, damage or injury which may be suffered by any person arising from you or your representatives’:

(i)

breach of any term of this agreement;

(ii)

use of the Website; or

(iii)

your provision or receipt of Products from another User.

(d)

(Consequential loss) To the maximum extent permitted by law, under no circumstances will Everything Blue be liable for any incidental, special or consequential loss or damages, or damages for loss of data, business or business opportunity, goodwill, anticipated savings, profits or revenue arising under or in connection with the Website, this agreement or their subject matter, or any services provided by any Restaurant (except to the extent this liability cannot be excluded at law).

(e)

To the extent that the provisions of any applicable law shall impose restrictions on the extent to which liability can be excluded under agreement including, for the avoidance of doubt, the provisions of sections 3, 6 and 11 of the Unfair Contract Terms Act 1977 in the UK (and its equivalent in any other jurisdiction) relating to the requirement of reasonableness, the exclusions set out in this clause shall be limited in accordance with such restrictions. However, any exclusions of liability that are not affected by such restrictions shall remain in full force and effect.

19. Confidentiality

You agree that:

(a)

no information owned by Everything Blue, including system operations, documents, marketing strategies, staff information and client information, may be disclosed or made available to any third parties; and

(b)

all communications involving the details of other users on this Website and of the Restaurant are confidential, and must be kept as such by you and must not be distributed nor disclosed to any third party.

20. Privacy

You agree to be bound by the clauses outlined in Everything Blue’s Privacy Policy, which can be accessed here.

21. Termination

(a)

Everything Blue reserves the right to terminate a User’s access to any or all of the Website (including any Account, Listings and other memberships) at any time without notice, for any reason.

(b)

Users may terminate their Account or membership on the Website at any time by using the Website’s functionality where such functionality is available. Where such functionality is not available, Everything Blue will effect such termination within a reasonable time after receiving written notice from the User.

(c)

Notwithstanding termination or expiry of your Account or membership or this agreement, the provisions of clause 18 and any other provision which by its nature would reasonably be expected to be complied with after termination or expiry, will continue to apply.

22. Record / Audit

To the extent permitted by law, Everything Blue reserves the right to keep all records of any and all transactions and communications made through this Website between you and other Users (including conversations, user posts, job request bids, comments, feedback, cookies, and I.P. address information) for administration purposes and also holds the right to produce these records in the event of any legal dispute involving Everything Blue.

23. Linked Businesses

You acknowledge and agree that:

(a)

the Website provides links and introductions to Restaurants owned and operated by third parties that are not under the control of Everything Blue;

(b)

the provision by Everything Blue of introductions to Restaurants does not imply any endorsement or recommendation by Everything Blue of any Restaurant; and

(c)

Everything Blue does not examine, determine or warrant the certification and/or licensing, competence, solvency or information of any Restaurant who uses or is listed on the Website.

24. Communication Outside the Website

(a)

You must not communicate with a Restaurant, or request or entice a Restaurant to communicate with you, outside the Website (except in the course of accepting the Restaurant’s Products under this agreement).

(b)

Everything Blue, in its absolute discretion, may cancel your Account and suspend you from using the Website if it finds or suspects that you have breached or are in breach of this clause 24.

25. Notices

A notice or other communication to a party under this agreement must be:

(a)

in writing and in English; and

(b)

delivered via email to the other party, to the email address specified in this agreement, or if no email address is specified in this agreement, then the email address most regularly used by the parties to correspond for the purposes of the subject matter of this agreement as at the date of this agreement (Email Address). The parties may update their Email Address by notice to the other party.

(c)

Unless the party sending the notice knows or reasonably ought to suspect that an email was not delivered to the other party’s Email Address, notice will be taken to be given:

(i)

(ii)

when replied to by the other party,

whichever is earlier.

26. VAT

Unless otherwise indicated, amounts stated in on the Website do not include VAT. In relation to any VAT payable for a taxable supply by a Restaurant or Everything Blue, you must pay the VAT subject to receiving a tax invoice.

27. General

27.1 Governing Law and Jurisdiction

27.2 Waiver

No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.

27.3 Third Party Rights

This agreement does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement.

27.4 Severance

Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.

27.5 Assignment

A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.

27.6 Costs

Except as otherwise provided in this agreement, each party must pay its own costs and expenses in connection with negotiating, preparing, executing and performing this agreement.

27.7 Entire Agreement

27.8 Interpretation

(a)

(singular and plural) words in the singular includes the plural (and vice versa);

(b)

(gender) words indicating a gender includes the corresponding words of any other gender;

(c)

(defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;

(d)

(e)

(f)

(this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;

(g)

(document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;

(h)

(headings) headings and words in bold type are for convenience only and do not affect interpretation;

(i)

(includes)the word “includes” and similar words in any form is not a word of limitation;

(j)

(adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and

(k)

(currency) a reference to £ or GBP is to pound sterling currency unless otherwise agreed in writing.

(l)

(intermediary) Everything Blue operates an online marketplace that acts solely as an intermediary between Customers and Restaurants. Each contract for the supply of Products is made directly between you and the relevant Restaurant; Everything Blue is not the seller or supplier of any Product and is not a party to that contract. The Restaurant, and not Everything Blue, is solely responsible for all matters relating to the Products, including their preparation, ingredients, allergen accuracy, packaging, age-verification, delivery and customer service. To the maximum extent permitted by law, Everything Blue is not liable for any loss, damage, illness or injury arising from any Product or from any act or omission of a Restaurant or its delivery personnel. Nothing in this agreement limits or excludes liability that cannot be limited or excluded by law, or affects your statutory rights as a consumer.

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